How delivery and setup works
We bring everything, set it up safely, and come back to pick up. Here's exactly what to expect.
The timeline
Booking → Quote within 24 hours
Booking confirmed → Signed contract, no money up front
Day of → We arrive 1–2 hours before your event start time
Setup → 20–60 minutes depending on package size
Event → You enjoy the day; we're a phone call away if anything comes up
Pickup → We return same evening or next morning
After pickup → $50 refundable deposit returned
What we bring
For every rental, we bring:
- The rental items (inflatable, chairs, tables, covers)
- All necessary anchoring (sandbags or stakes for inflatables, depending on surface)
- Extension cord and blower for inflatables
- Drop cloths for indoor setups (to protect floors)
- Our hands and our time — full setup is included
You don't need to lift, drag, or assemble anything.
What we need from you
- Clear access to the setup location (gates unlocked, vehicles moved, dogs secured)
- Power outlet within 50 feet of an inflatable (we bring the extension cord)
- Flat, level surface for inflatables — at least 3 feet of clearance on every side
- No overhead obstructions — trees, power lines, low awnings can prevent inflatable setup
- Adult on-site at delivery to confirm placement and accept items
Site requirements (inflatables specifically)
| Surface | Setup possible? | Notes |
|---|---|---|
| Grass | ✅ Best | We anchor with stakes |
| Concrete / patio | ✅ With sandbags | We bring the sandbags |
| Indoor (large garage, hall) | ✅ With clearance | Confirm headroom — bounce houses are 14–15 ft tall |
| Gravel / dirt | ⚠️ Case-by-case | Message us with details |
| Sloped or uneven | ❌ Not safe | Inflatables require level ground |
Delivery fees
- Standard service area: $15 flat delivery fee. Covers Mesa, Gilbert, Tempe, Scottsdale, Chandler, Phoenix (East/Central/South), Queen Creek, Apache Junction.
- Outside standard zone: quoted per event based on distance and timing.
- Same-day requests: sometimes available, ask us — depends on the day's schedule.
Heat and weather policy
Arizona summer (May–September):
- Outdoor inflatable setups should run before 11 AM or after 5 PM when possible
- We monitor wind forecasts — sustained winds over 15 mph mean inflatables can't operate safely
- Rain or thunderstorm forecasts → we'll work with you on plan B (reschedule, indoor pivot, or convert to chairs/tables only)
Cancellation due to weather: with at least 24 hours notice, no penalty for weather-driven changes.
Frequently asked questions
How long does setup take?
20 minutes for chairs/tables. 30–60 minutes for inflatables. 45–60 minutes for full packages with everything.
Can you set up in a small backyard?
Probably yes — the Pink and Rainbow inflatables need 18×18 ft and 17×17 ft of clear space respectively. Message us with photos or measurements if you're unsure.
Do you set up indoors?
Yes — chairs, tables, and covers anywhere with floor protection. Inflatables only in spaces with 17+ feet of headroom (large garages, halls, gymnasiums).
What if I'm not home when you arrive?
An adult must be on-site to confirm placement and accept the rental. Coordinate with us in advance if there's a specific delivery contact who isn't the booking customer.
Same-day delivery?
Sometimes — it depends on the day's schedule. Always ask, never assume.
What about pickup timing?
We pick up the same evening (after your event ends) or the next morning. Coordinated at booking based on your preference.
Ready to plan delivery?
Or message us on WhatsApp → wa.me/14809974639